Status Update: My X Account and What’s Next

Subject: Update Regarding My X Account — Moving Forward

First, I want to sincerely thank those who showed concern and followed up with me. Some of you reached out through email or Instagram, and a few even created IG accounts just to stay connected and show support. That kind of effort and care means a great deal to me, and I truly appreciate it.

On June 9th, my original X account @thewisewin was unexpectedly locked. I immediately contacted X’s Passwords & Compromised Accounts team to request assistance.

Timeline of Correspondence with X Support

June 9, 2025 – Initial Message Sent to X Support

From: WISE <thewisewins@gmail.com>

To: access-support@x.com

Subject: Trouble Logging Into My Account

Dear Sir or Madam, I am having trouble logging into my account and I can't seem to figure it out. Please help.

1. Username: thewisewin

2. Email: thewisewins@gmail.com

3. Last time I logged in was earlier today 6/9/2025

June 10, 2025 – Response from X Support

Hello,

We’re writing to let you know that we’re unable to verify you as the account owner. We know this is disappointing to hear, but we can’t assist you further with accessing your account.

If you know which email address or phone number is associated with the account, and you no longer have access to that email or connected phone number, please contact your service provider for assistance.

For privacy reasons, we can’t provide any information about this account’s registered email address or phone number. We understand it’s frustrating to get locked out of an account, but we have these policies to protect accounts and private data. We appreciate your understanding. You’re more than welcome to create a new account to get back onto X.

Please do not respond to this email as replies to this account are not monitored.

— X Support

It’s worth noting that I was a verified Premium subscriber on X, with billing tied directly to my account. Given that level of verification, including payment credentials, same card used for over 2 yrs, it’s difficult to understand how account ownership confirmation wasn’t possible. Nonetheless, I respected their process and continued to pursue resolution through the appropriate channels.

After receiving an initial response from X Support stating that I could open a new account, I formally requested reinstatement of the original account. I submitted multiple follow-up messages through their support channels. One received an acknowledgment tied to the original support ticket and invited additional details. The others went unanswered. To date, X has provided no explanation, no indication of wrongdoing, no clarification of policy, and no path to resolution. If any long-term clients would like to review those communications for context or verification, I’m happy to provide them upon request.

Out of respect for the process, I chose to wait and escalate the case through formal support channels, hoping for a resolution that would allow me to return without disruption. But with football fast approaching and no meaningful update from X Support, it’s time to move forward. We’ve waited long enough.

So here we are: New account: @wise1hq

This could be a temporary move or a permanent one to stay connected and continue delivering the value you expect. I’ll keep pushing for resolution on the original account, and if it’s reopened, great. If not, we’ve already adjusted and moved forward.

You can follow me in more places than one. The content remains consistent, regardless of platform. Whether you use Threads, Instagram, Facebook, Pinterest, Tumblr, TikTok, YouTube, Bluesky, LinkedIn, or others, you can find everything here: thewisewin.com/hubcenter

I believe everything happens for a reason. This may end up being a better path forward. Who knows, it might even lead to something bigger and stronger than before.

Thanks for staying connected. The mission continues.

Wise